Maintenance, Return & Refund Policy

Thanks for shopping at HyperFires.  We’re here to help.

Please note that all steel & cast iron products, be it fireplaces/braais or cowls, needs twice yearly maintenance due to exposure to fire.

Hyper Fires -  - Returns & Refunds - hyper gt -  Page
  • Deposits on custom designed units that have been manufactured are non-refundable
  • All prices are excluding installation unless specified. Installation warranties fall under the relevant subcontractor
  • Corrections & omissions accepted
  • Any dates given for delivery and completion of work are estimates only.
  • You have the right to return standard products within 7 days subject to the products being in its original packaging and being in an unused condition
  • HyperFires has the right to charge a reasonable handling fee for products return to recoup costs occurred during the sale of the product.

Contact Us

If you have any questions on how to return your item to us, contact us.

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